๐ค๏ธ The Intelligent Handoff: Designing AI-to-Human Escalation in TA Tech
In 2024, if an AI recruiting chatbot didn't understand a candidate, it simply looped a generic "I didn't quite get that" message until the candidate abandoned t...
Thoughts on technology, design, and building products.
In 2024, if an AI recruiting chatbot didn't understand a candidate, it simply looped a generic "I didn't quite get that" message until the candidate abandoned t...
Building a global Talent Acquisition product used to mean scaling a single core codebase to support multiple languages and currencies. If you try that same mono...
For years, the standard technical screening involved sending a candidate a link to a coding platform to solve an algorithmic puzzle in 45 minutes. In 2026, that...
Weโve optimized sourcing down to seconds and screening down to minutes. Yet, in 2026, the entire hiring funnel still grinds to a halt the moment a candidate sig...
Earlier this year, every TA vendor promised that AI could draft the perfect outreach email to candidates. They were rightโand now every high-tier software engin...
For decades, the standard job interview relied on a human recruiter frantically scribbling notes on a pad or in a separate Google Doc, trying to listen while ty...
For decades, the "Open Requisition" was the unit of measure for TA. You had a budget for 5 Engineers, and you hired 5 Engineers. In 2026, that model is failing....
For years, salary transparency was a "nice-to-have" feature. In 2026, it is a hard product constraint. Global regulations now require that pay ranges be disclos...
In 2024, we worried about AI-generated resumes. In 2026, we are facing something much more complex: Agentic Candidates. High-level talent is now using personal ...
Degrees are no longer the primary filter; Verifiable Skills are. As a PM, your challenge is moving from a "Database of Resumes" to a "Dynamic Graph of Capabilit...
Engagement, a overlooked metric, is a powerful driver of long-term customer loyalty. A small increase in loyalty can yield significant returns, boosting profits...